Privacy Policy

Privacy Policy — Maav Industries Limited

1. Who We Are

Maav Industries Limited is a Public Limited Company incorporated in India, headquartered in Mangaluru, Karnataka. We manufacture high-quality plastic products including furniture, material handling crates, food-safe plates, and consumer goods. Our website maav.in serves as our primary digital presence.

When this policy refers to “Maav,” “we,” “us,” or “our,” it means Maav Industries Limited as the data controller for information collected via this website.

2. Information We Collect

Information you provide directly:

• Your name, email address, and phone number when you use our contact form
• Your business name, order details, and enquiry content when requesting bulk orders or quotes
• Any other details you voluntarily share in correspondence with us

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referring URLs
• Device type and screen resolution
• Analytics data via Google Site Kit / Google Analytics

3. How We Use Your Information

We use your information to respond to enquiries, process bulk or custom orders, improve our website, send product updates (with your consent), analyse site traffic, and meet legal and compliance obligations. We will never use your data for unrelated purposes without your explicit consent. We do not sell, rent, or trade personal data for advertising.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience and collect analytical data:

• Essential cookies — necessary for the website to function (e.g., WordPress session cookies)
• Analytics cookies — via Google Site Kit to understand how visitors use our site
• Preference cookies — to remember your settings on return visits

You may disable cookies through your browser settings at any time, though this may affect some website functionality. By continuing to use maav.in, you consent to our use of cookies as described above.

5. Sharing Your Data

We do not sell or rent your personal information. We may share it only in these circumstances:

• Service providers — trusted third parties who help us operate our website and business, bound by confidentiality obligations
• Legal compliance — when required by Indian law, court order, or government authority
• Business transfers — in connection with any merger, acquisition, or sale of assets, with appropriate protections in place
• Social platforms — if you interact with our Facebook, LinkedIn, or Instagram pages, those platforms’ own privacy policies apply

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes in this policy or as required by Indian law. Contact form submissions and business enquiries are typically retained for up to 3 years. Analytics data is retained per Google Analytics settings. After the retention period, data is securely deleted or anonymised.

7. Your Rights

Under India’s Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for data processing where consent was the basis
• Request erasure of your personal data in certain circumstances
• Seek grievance redressal through our Data Protection Officer

To exercise any of these rights, contact us using the details in Section 11. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction, including SSL encryption and restricted internal access. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy periodically. When material changes are made, we will update the “Last Updated” date at the top of this page. Continued use of maav.in after any changes constitutes acceptance of the updated policy.

11. Contact Us

Maav Industries Limited
11-11-1169/6 MS Square, Lower Carstreet, MPT Road, Mangaluru – 575001, Karnataka, India
Email: info@maav.in
Phone: +91 97314 98622
Website: maav.in

This Privacy Policy is governed by the laws of India and the Digital Personal Data Protection Act, 2023.